Payment Method Rights and Remedies

Credit Card Protection

You may pursue a Dispute/Claim with GGG, or you may contact your credit card company and file a chargeback. You may not pursue both at the same time or seek a double recovery. If you have an open Dispute or Claim with GGG, and also file a chargeback with your credit card company, GGG will close your Dispute or Claim, and you will have to rely solely on your chargeback rights.

If you pursue a Claim with GGG and if you do not receive a full recovery, you can then file a chargeback.

You should contact your credit card issuer to learn more about your rights and remedies.

Debit Card Protection

Your debit card issuer is not required by law to provide you with protection against items that you do not receive or that are significantly not as described. Many debit card issuers voluntarily provide protection similar to the chargeback rights provided by credit card issuers.

GGG may process debit card transactions through either (a) an ATM debit network such as STAR or NYCE, or (b) a Visa or MasterCard network. Choosing the Visa / MasterCard network may give you additional protection compared to the ATM debit networks. You should contact your debit card issuer to learn more about your rights and remedies if you pay with your debit card.

Bank Account Protection

Your bank is not required by law to provide you with protection against items that you pay for with a bank transfer but that you do not receive or that are significantly not as described. You should contact your bank to determine if they voluntarily provide any purchase protection.